Individual Use Terms
Last Updated: January 30, 2026
Please read these Use Terms carefully because they are a binding agreement between You and HiveMQ (defined below).
These Individual Use Terms (“Use Terms”) govern your access to, use and purchase of HiveMQ Services (defined below) made available through HiveMQ’s online self-service checkout for individual and personal use.
HiveMQ’s Terms of Service govern access to and use of HiveMQ’s Sites (defined in the Terms of Service), and related features. HiveMQ’s Acceptable Use Policy and Privacy Policy also apply to and govern your use of the Services under these Use Terms. In the event of a conflict, the order of precedence is set forth below.
By completing an online checkout, submitting an Order, or accessing or using the Services, you agree to be bound by these Use Terms, the Acceptable Use Policy, and the Privacy Policy.
If you are purchasing or using the Services on behalf of a company or other legal entity, different terms apply, as described below.
1. Parties and Definitions
1.1 HiveMQ
For purposes of these Use Terms, “HiveMQ” means:
HiveMQ Inc., a Delaware corporation, for customers located outside the European Union; and
HiveMQ GmbH, a German limited liability company (Gesellschaft mit beschränkter Haftung), for customers located in the European Union,
each acting as the provider of the Services, as determined under Section 22 (Governing Law and Jurisdiction).
1.2 Customer
“Customer” means the individual person who completes an online self-serve checkout for their own personal use of the Services.
If you complete an online self-serve checkout on behalf of a company or other legal entity, you represent and warrant that you have full authority to bind that entity; however:
the entity’s access to and use of the Services is not governed by these Use Terms; and
such access and use is governed exclusively by the applicable online Enterprise Subscription Agreement (“ESA”) made available by HiveMQ on the Website’s Legal Page.
For clarity:
These Use Terms apply only where Services are purchased and used by an individual in a personal capacity.
Where Services are purchased or used for or on behalf of an entity, the applicable ESA controls, even if the transaction is completed through an online or self-service checkout flow.
In the event of any conflict, the ESA will govern entity use of the Services.
Additional HiveMQ agreements may be found on the HiveMQ official website’s legal page available here: (the “Website’s Legal Page”)
1.3 Services
“Services” means the HiveMQ products and services made available for purchase through online self-serve checkout, as specified in an applicable Order, and may include:
Cloud Services – HiveMQ-hosted, cloud-based software-as-a-service offerings; and/or
Self-Managed Software – HiveMQ software products made available for download and deployment in environments controlled by Customer.
Services include related updates, features, and support (if any) expressly included in the applicable Order.
1.4 Documentation
“Documentation” means HiveMQ’s official documentation, user guides, and technical materials made available by HiveMQ from time to time, currently available at: https://docs.hivemq.com/hivemq/latest/user-guide/index.html
1.5 Order
“Order” means a transaction completed through HiveMQ’s online self-serve checkout process (including a checkout page, confirmation screen, or electronic receipt) that specifies the Services purchased and applicable commercial terms.
2. Scope and Applicability
These Use Terms will apply for so long as Customer accesses or uses the Services or has any active Order in place and will continue to apply to the extent necessary to govern rights and obligations that by their nature should survive termination or expiration.
These Use Terms apply only to Services purchased through online self-service checkout and used by individuals in a personal capacity.
They do not apply to:
enterprise customers governed by an ESA or negotiated enterprise agreement;
end users governed by an End User License Agreement; or
partners governed by Partner Agreements.
You may find applicable agreements on the Website’s Legal Page.
3. Relationship to Other Terms and Policies
Customer’s use of the Site and Services is also subject to the following, which are incorporated by reference:
Order of precedence:
The applicable Order
These Use Terms
Acceptable Use Policy
Terms of Service
Privacy Policy
4. Orders and Online Checkout
4.1 Formation of Orders
An Order becomes binding when:
Customer submits payment through the online self-service checkout flow; and
HiveMQ confirms the transaction electronically (including via confirmation page or email).
No signed order form is required.
4.2 Multiple Orders
Customer may place multiple Orders. Each Order is governed by these Use Terms unless replaced by a separate written agreement.
4.3 Changes to Orders
Customer may modify Services (including upgrades) through self-serve checkout where supported. Pricing adjustments, prorations, or renewal changes will be displayed during checkout. Unless stated otherwise in an Order, annual subscriptions are non-concealable.
5. Element of the Services
5.1 Separately Licensed Software
Additional software programs and technology (including open-source software) may be available to Customer to use in conjunction with the Services (“Separately Licensed Software”). Separately Licensed Software is governed by separate terms, which the Services may contain or require for operation, and will be identified or made available to Customer as part of or along with the Services. If the Separately Licensed Software contains open-source terms, such terms will be licensed under an open-source license model (such as Apache 2.0, BSD-3, MIT) (“Open-Source License Model”).
5.2 Future Functionality
HiveMQ may modify, suspend, or discontinue any part of the Services, including features or functionality, which may include creating new features that are outside of the scope of Customer’s Orders or sunsetting features that are within the scope of Customer’s Orders. Customer will receive, at no additional charge, all future features and functionality that are sold to new customers as an element of the SKU purchased by Customer. If HiveMQ sunsets material features within the scope of Customer’s Order, it will provide any successor features at no additional charge or, if no such successor features are available, then Customer may terminate the Order and receive a pro-rata refund of its prepaid fees. Customer Orders are not contingent on the delivery of future features. Upgrades to the Self-Managed Service subject to this clause will be available for downloading by the Customer in the HiveMQ Support or Account Portal.
5.3 Uptime & Issue Management
HiveMQ’s obligations regarding uptime and issue management for the Cloud Service are established in the Service Level Agreement (“SLA”) linked to the Order or is available on the Website’s Legal Page.
5.4 Support Services
HiveMQ will provide the support services in accordance with the support and maintenance services agreed to between the parties in an Order (“Support and Maintenance”). Support and Maintenance will be linked to the Order or is available on the Website’s Legal Page.
6 License and Use Rights
6.1 Cloud Service provision and License
Subject to these Use Terms and the applicable Order, HiveMQ will provide Customer with access to the Cloud Service and grants Customer the right to access and use the Cloud Service, for personal non-commercial use, in accordance with these Use Terms, and for the duration set forth in an Order. Customer will only access the Cloud Service through its documented access points and will only use the Cloud Service in accordance with the Documentation and subject to the limits established in the Orders (such as limits on instances, MQTT connections, messages consumed, throughputs, duration etc.).
6.2 Self-Managed Software provision and License
Subject to these Use Terms and the applicable Order, HiveMQ will deliver the Self-Managed Software to Customer by making it available for Customer to download and grants Customer the right to download, install, access, and use the Self-Managed Software for personal non-commercial use, in accordance with these Use Terms, and for the duration set forth in an Order. Customer will only access and use the Self-Managed Software in accordance with the Documentation and subject to the limits established in the Orders (such as limits on instances, MQTT connections, messages consumed, throughputs, copies, or duration etc.).
6.3 Restriction on Services use
Customer may not (i) resell, sublicense, or commercially exploit the Services; (ii) circumvent technical or usage limits; (iii) reverse engineer or decompile except where prohibited by law; or (iv) use the Services to develop or support a competing offering; or (v) use the Services except for as Documented.
6.4 Verification of Compliance
HiveMQ may, upon reasonable request, require Customer to provide information reasonably necessary to verify compliance with the applicable Order, including usage limits and license scope. If Customer is not in compliance, HiveMQ may require corrective action, including adjustment of usage or upgrade of the Order, without prejudice to its other rights under these Use Terms.
7. Accounts and Credentials
Certain features of the Services may require you to create an account or log in through HiveMQ’s Sites. Your access to and use of HiveMQ accounts, login credentials, and account-level features is also governed by HiveMQ’s Terms of Service, which apply to all account creation, authentication, and access to HiveMQ’s Sites.
You are responsible for (i) maintaining the confidentiality of your account credentials; and (ii) all activity that occurs under your account.
You must promptly notify HiveMQ of any unauthorized access to or use of your account or credentials. HiveMQ is not responsible for losses caused by unauthorized use resulting from your failure to safeguard your credentials.
8. Fees, Billing, and Taxes
8.1 Fees
Fees are charged as specified in the applicable Order and are non-refundable except as otherwise stated in these Use Terms, Order, or as required by applicable law.
8.2 Payment Method
Payment methods will be specified in the Orders. Customer authorizes HiveMQ and its designated payment processors to invoice Customer or charge the payment method provided in accordance with the applicable Order.
8.3 Late Payment
If any payment is more than ten (10) days overdue, HiveMQ may, without notice (i) suspend access to the Services; and/or (ii) terminate these Use Terms pursuant to Section Suspension and Termination below.
8.4 Taxes
Fees are exclusive of all taxes, duties, levies, or similar governmental charges, including sales, use, value-added, goods and services, or similar indirect taxes, and excluding any withholding taxes. Customer is responsible for all such taxes, other than taxes based on HiveMQ’s net income.
9. Data Ownership and Use
9.1 Customer Data
All data that is either (i) transmitted to the Services by or on behalf of Customer or (ii) is added to a Customer-facing dataset within the Services through the use of the Services by or on behalf of Customer (collectively, “Customer Data”) is and will remain the property of Customer. Customer grants HiveMQ the right to use Customer Data to provide the Services in accordance with these Use Terms and applicable Order.
9.2 Outputs
Data generated by the Cloud Service / SaaS based on Customer Data (“Outputs”) is and will remain the property of Customer. For clarity, Outputs do not include Usage and System Data.
9.3 Aggregated and Anonymized Data
HiveMQ may collect data from Outputs or Customer Data that has been modified so as to be attributable neither to the Customer nor to any personally identified individual (“Aggregated and Anonymized Data”). Aggregated and Anonymized Data is and will remain the property of HiveMQ.
9.4 Usage and System Data
HiveMQ may collect and process technical and operational data relating to the access to, use of, operation, performance, security, and entitlement to the Services, including system logs, telemetry, metrics, diagnostic data, license and entitlement information, configuration metadata, and similar data (“Usage and System Data”).Usage and System Data is not Customer Data, Outputs, or Aggregated and Anonymized Data and is and will remain the sole and exclusive property of HiveMQ, and HiveMQ may use such data for its lawful business purposes. For the avoidance of doubt, Usage and System Data does not include Customer Data or personal data and is not derived from Customer Data or Outputs.
10. Intellectual Property
10.1 The Services
The Services, including the Cloud Service / SaaS and the Self-Managed Software, (including, for example, its algorithms, calculations, organization, look and feel, and the underlying software code) is and will remain the sole property of HiveMQ, and HiveMQ is and will remain the sole owner of all intellectual property embodied or practiced by the SaaS.
10.2 Feedback
Suggestions for improvements to any element of the Services that are provided by Customer will be provided without restriction and will not operate to grant the Customer an ownership interest in any intellectual property embodied or practiced by the Services. If a conveyance of intellectual property rights (such as an assignment or license) is required to achieve this result, Customer will grant such a conveyance.
10.3 Reservation of Rights
Each party reserves all intellectual property rights not expressly granted in these Use Terms.
11. Privacy
HiveMQ processes personal data in connection with the Services, online checkout, accounts, and related features in accordance with its Privacy Policy, which is incorporated by reference into these Use Terms. The Privacy Policy describes the categories of personal data HiveMQ collects, how such data is used, disclosed, and protected, and the rights and choices
12. Acceptable Use and AI Agents
Customer agrees to use the Services in accordance with the Acceptable Use Policy, and applicable law.
HiveMQ may suspend or terminate access for violations.
13. Free Services, Trials, and Beta Services
13.1 Free Services and Starter Packs
HiveMQ may offer free services or free self-serve starter packs made available through its Sites. Such offerings are governed by these Use Terms and are provided “as is”, without warranties or support obligations unless expressly stated otherwise.
13.2 Trials and Evaluations
HiveMQ may make the Services available on a free, evaluation, or trial basis. Unless stated otherwise in the Order, HiveMQ disclaims all liability and obligations with respect to such offerings and grants Customer a limited right to access the Services solely for internal evaluation and testing purposes in a non-production environment.
13.3 Beta Services
HiveMQ may make new or experimental features available prior to general availability (“Beta Services”) at no charge for testing purposes. Beta Services are provided “as is”, are excluded from service warranties, may be modified or discontinued at any time, and do not create any right to future availability. HiveMQ’s security and privacy obligations apply, but otherwise Beta Services are used at Customer’s sole risk.
14. Services Warranty
14.1. Services Warranty
For the full term of Customer’s Order, the Services will perform as described in the Documentation (the “General Performance Standard”). If the Services fail to meet the General Performance Standard, Customer may seek a remedy by providing a reasonably detailed notice of the failure, after which HiveMQ will have 30 days to correct the failure. If HiveMQ cannot do so, then Customer may terminate any or all Orders for the Services immediately upon notice and receive a prorated refund for its prepaid but unused fees, measured from the date of the failure notice.
This Section states Customer’s sole and exclusive remedy for any breach of the foregoing warranty.
15. Disclaimers
We provide the Services using a commercially reasonable level of care and aim to make them useful and reliable. However, there are certain things we do not promise about the Services.
OTHER THAN AS EXPRESSLY SET OUT IN THESE USE TERMS, HIVEMQ, ITS AFFILIATES, AND ITS LICENSORS AND SERVICE PROVIDERS DO NOT MAKE ANY SPECIFIC PROMISES ABOUT THE SERVICES, INCLUDING ANY PROMISES REGARDING THE CONTENT, FUNCTIONALITY, PERFORMANCE, AVAILABILITY, RELIABILITY, SECURITY, OR FITNESS OF THE SERVICES FOR A PARTICULAR PURPOSE.
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HIVEMQ DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
Some jurisdictions provide for certain warranties that cannot be excluded. Nothing in these Use Terms limits any mandatory statutory rights you may have under applicable law.
16. Confidentiality
Each party will protect the other’s confidential information and use it only as necessary to perform under these Use Terms.
17. Indemnifications
17.1 Definition of Indemnification
To “Indemnify” means (i) to defend against all third-party claims (including complaints, causes of action, and threatened claims) and regulatory actions (including investigations or disciplinary actions by any governmental authority with enforcement power), and (ii) to pay all amounts owed to such third parties or regulators, including settlements, judgments, fines, penalties, and reasonable attorneys’ fees.
17.2 Indemnification Procedure
The party seeking indemnification will provide the indemnifying party with prompt notice of the claim, provided that failure to give timely notice will relieve the indemnifying party of its obligations only to the extent it is materially prejudiced. The indemnifying party will have the right to control the defense and settlement of the claim, except that it may not enter into any settlement that requires the indemnified party to admit liability or pay any amount without that party’s prior written consent. The indemnified party may participate in the defense at its own expense.
17.3 HiveMQ Indemnification Obligations
HiveMQ will Indemnify Customer against any claim alleging that the Services, when used by Customer in accordance with these Use Terms and the Documentation, infringe a patent, copyright or other intellectual property right.
17.4 Customer Indemnification Obligations
Customer will indemnify HiveMQ against any claim (1) alleging that Customer Data, when used by HiveMQ to provide the Services in accordance with these Use Terms, infringes or misappropriates any patent, copyright, or other intellectual property right; or (ii) arising out of Customer’s use of the Services in violation of these Use Terms, the Acceptable Use Policy, or applicable law.
17.5 Remedies for IP Infringement
If any portion of the Services is enjoined, or if HiveMQ reasonably believes that the Services are likely to be enjoined, HiveMQ will, at its own expense and as Customer’s sole and exclusive remedy:
(a) procure for Customer the right to continue using the affected Services;
(b) replace or modify the Services so they become non-infringing while providing substantially equivalent functionality; or
(c) terminate the affected Services and refund Customer any prepaid fees for the unused portion of the terminated Services.
18. Limitation of Liability
18.1 LIMITATIONS ON TYPES OF LIABILITY
EXCEPT FOR A PARTY GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, OR FOR A PARTY’S INDEMNIFICATION OBLIGATIONS UNDER SECTION INDEMNIFICATION (ABOVE), EACH PARTY WILL BE LIABLE TO THE OTHER FOR DIRECT DAMAGES ONLY. AS SUCH, THE FOLLOWING TYPES OF DAMAGES WILL BE EXCLUDED, REGARDLESS OF THE UNDERLYING THEORY OF RECOVERY: INDIRECT DAMAGES, CONSEQUENTIAL DAMAGES, SPECIAL DAMAGES, PUNITIVE DAMAGES, LOST PROFITS, LOST REPUTATION, AND THE COST OF REPLACEMENT SERVICES.
18.2 LIMITATION OF AMOUNTS OF DAMAGES
EXCEPT FOR A PARTY GROSS NEGLIGENCE OR WILLFUL MISCONDUCT, OR FOR A PARTY’S INDEMNIFICATION OBLIGATIONS UNDER SECTION INDEMNIFICATION (ABOVE), NEITHER PARTY’S TOTAL LIABILITY TO THE OTHER (AGGREGATED ACROSS ALL CLAIMS AND CAUSES OF ACTION) WILL EXCEED THE FEES PAID OR PAYABLE BY THE CUSTOMER IN THE SUBSCRIPTION YEAR (OR, IF FEES ARE ASSESSED ON A BASIS OTHER THAN A SUBSCRIPTION, THE CALENDAR YEAR) IN WHICH TRANSPIRED THE EVENTS ON WHICH THE CLAIM IS BASED.
19. Suspension and Termination
19.1 Suspension
HiveMQ may immediately suspend Customer’s access to the Services, in whole or in part, without liability, if HiveMQ reasonably determines that:
(a) payment is overdue by more than ten (10) days;
(b) HiveMQ reasonably suspects violation or Customer violates these Use Terms, the Order, or the Acceptable Use Policy;
(c) Customer’s use of the Services violates or may violate applicable law, regulation, or a binding order of a governmental authority;
(d) continued provision of the Services to Customer would create a legal, regulatory, or compliance risk for HiveMQ; or
(e) HiveMQ is required to do so by a governmental authority or law enforcement request.
19.2 Termination
19.2.1 Termination for Breach. If a party breaches these Use Terms, an Order or the Acceptable Use Policy, and if the breach is capable of being cured and is not a breach of the Intellectual Property, Confidentiality, or Use of the Services by the Customer provisions, then the non-breaching party, prior to terminating for breach, will provide notice of breach and intended termination of (i) any one or more Orders or (ii) these Use Terms and Order(s). If the breach is not cured within 30 days of the date of such notice, then the intended termination will become automatically and immediately effective.
19.2.2 Termination for Legal or Regulatory Risk. In addition to any other rights in these Use Terms, HiveMQ may immediately terminate Customer’s access to the Services if HiveMQ reasonably determines that Customer’s use of the Services violates or may violate applicable law, regulation, or a binding order of a governmental authority, that continued provision of the Services would create a legal, regulatory, or compliance risk for HiveMQ, or that HiveMQ is required to do so by a governmental authority or law enforcement request.
20. Effect of Termination
20.1 Refunds Upon Termination
In addition to any refunds stated elsewhere in these Use Terms, upon termination by Customer for HiveMQ’s breach, HiveMQ will issue a prorated refund to the Customer for prepaid but unused fees for a period measured from the date of the breach notice. HiveMQ shall not provide pro-rated refunds for termination due to Customer’s breach.
20.2 Payments Upon Termination
Upon termination, Customer will issue a payment (if any) for all amounts owed on the Order.
20.3 Cessation of Use Upon Termination
Upon the effective date of termination or expiration of these Use Terms or any applicable Order, Customer must immediately cease all access to and use of the Services, including any Cloud Services, Self-Managed Software, license keys, credentials, or related features, and must not continue to use the Services in any manner except as expressly permitted under these Use Terms.
20.4 Return or Deletion of Customer Data
If applicable, upon termination or expiration of the applicable Order, Customer may retrieve its Customer Data from the Services, if available, for a limited period specified by HiveMQ, after which HiveMQ may delete or anonymize Customer Data in accordance with its data retention practices, except to the extent retention is required by law or permitted for legitimate business purposes. HiveMQ has no obligation to retain Customer Data after such period.
20.5 Survival of Terms
Rights and obligations established under these Use Terms that must survive termination in order to have their customarily intended effect (such as rights and obligations related to confidentiality, indemnification, limitation of liability and damages, and data and intellectual property) will so survive.
21. Export and Sanctions Compliance with Laws
Customer represents that they are not subject to sanctions or export restrictions that would prohibit use of the Services and agrees to comply with applicable export control laws. Customer represents and warrants that Customer will use the Services in compliance with all applicable laws and regulations, including export control, sanctions, data protection, and consumer protection laws. Customer is solely responsible for determining whether the Services are appropriate for Customer’s intended use and for ensuring that Customer’s use of the Services complies with applicable legal requirements.
22. Governing Law and Jurisdiction
22.1 EU Customers
For Customers located in the European Union, these Use Terms are governed by German law. Any dispute arising out of or relating to these Use Terms will be finally resolved by binding arbitration seated in Munich, Germany, conducted in English under the arbitration rules of the German Arbitration Institute (DIS), by a single arbitrator.
Nothing in this section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction for intellectual property or confidentiality claims.
The prevailing party in any arbitration or permitted court action will be entitled to recover its reasonable attorneys’ fees and costs.
Provider: HiveMQ GmbH.
22.2 All Other Customers
For Customers located outside the European Union, these Use Terms are governed by the laws of the State of California. Any dispute arising out of or relating to these Use Terms will be finally resolved by binding arbitration seated in San Francisco, California, administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, by a single arbitrator.
Nothing in this section prevents either party from seeking injunctive or equitable relief in a court of competent jurisdiction for intellectual property or confidentiality claims.
The prevailing party in any arbitration or permitted court action will be entitled to recover its reasonable attorneys’ fees and costs.
Provider: HiveMQ Inc.
23. Class Action Waiver
To the fullest extent permitted by applicable law, all disputes, claims, or causes of action arising out of or relating to these Use Terms or the Services must be brought in an individual capacity, and not as a plaintiff or class member in any purported class, collective, representative, private attorney general, or consolidated proceeding.
The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to resolve that individual claim. The arbitrator may not consolidate claims of more than one person or preside over any form of class, collective, or representative proceeding.
If a court or arbitrator determines that this Class Action Waiver is unenforceable as to a particular claim or jurisdiction, then such claim shall proceed only on an individual basis to the extent permitted by law, and the remainder of this waiver shall remain in full force and effect.
24. General Terms
24.1 Assignment
Customer may not assign or transfer these Use Terms, in whole or in part, whether by operation of law or otherwise, without HiveMQ’s prior written consent. Any attempted assignment in violation of this section will be void.
24.2 Severability
If any provision of these Use Terms is held to be invalid, illegal, or unenforceable, the remaining provisions will remain in full force and effect.
24.3 Entire Agreement
These Use Terms, together with any applicable Orders and incorporated policies, constitute the entire agreement between Customer and HiveMQ regarding the subject matter hereof and supersede all prior or contemporaneous agreements, proposals, or representations, whether written or oral.
24.4 No Waiver
The failure of either party to enforce any provision of these Use Terms will not constitute a waiver of future enforcement of that or any other provision.
25. Force Majeure
Neither party will be liable for any delay or failure to perform its obligations under these Use Terms (other than payment obligations) due to events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, riots, labor disputes, epidemics or pandemics, governmental actions, failures of utilities or telecommunications networks, or failures of third-party service providers or hosting infrastructure (“Force Majeure Event”). The affected party will use commercially reasonable efforts to resume performance as soon as practicable.
26. Notices
Except as otherwise expressly stated in these Use Terms, all notices from HiveMQ to Customer may be provided electronically by sending an email to the email address associated with Customer’s account on record or by posting a notice within the Services or Customer’s account.
Customer agrees that the email address associated with the account is Customer’s designated address for receiving notices, and it is Customer’s responsibility to keep that email address accurate and up to date. Notices will be deemed given when sent, regardless of whether Customer actually receives or reads the notice.
Notices to HiveMQ must be sent to the contact information specified in these Use Terms or as otherwise designated by HiveMQ below.
27. Modification of These Individual Use Terms
HiveMQ may update or modify these Use Terms from time to time to reflect changes to the Services, legal or regulatory requirements, or our business practices. Updated versions will be posted on HiveMQ’s Sites or otherwise made available to you.
Material changes to these Use Terms will be communicated to you in advance where required by applicable law, including by email, in-product notice, or other reasonable means. Non-material changes may take effect immediately upon posting.
Unless otherwise required by law, your continued access to or use of the Services after the effective date of any updated Use Terms constitutes your acceptance of the updated terms. If you do not agree to the updated terms, you may stop using the Services and, where applicable, terminate any active Orders in accordance with these Use Terms.
28. Contact
Legal Notices
All legal notices or formal communications required under these Use Terms must be sent to: legal@hivemq.com
Support
For technical support or issues related to the Services, please contact HiveMQ Support through the applicable support channels or at: support@hivemq.com
General Questions
For general questions about the Services, billing, or these Use Terms, please contact: contact@hivemq.com
HiveMQ may update its contact information from time to time by posting updated details on its Website or Legal page.
