You always have the ability to talk to an expert when issues or questions arise. In the first year, you can contact us by email anytime and get a prompt response. Also, any updates or bug fixes for your major version are included in the subscription.
We provide quick reaction times and high availability for business-critical use cases with our extended support plan up to 24x7. You will have a direct line to our core team of MQTT experts in case of production issues. We work hand in hand with you to resolve errors quickly and provide emergency fixes if necessary.