Seamless IoT Deployment with the Benefits of HiveMQ Cloud

When choosing an MQTT platform for your deployments, there are several key factors you need to consider to ensure the platform aligns with your business needs and technical requirements. Scalability, reliability, and security are often the most important factors for large enterprises whereas smaller businesses focus on ease of use and price-sensitivity, without compromising on security. 

HiveMQ is the proven enterprise MQTT platform because we have earned trust via our proven demonstration of scalability, availability, security, and reliability with our customers. The fully managed variant, aka HiveMQ Cloud, is attractive to those who need an accelerated time to market, ease of use, and a reduced total cost of ownership. 

When it comes to HiveMQ's fully-managed solution, i.e. HiveMQ Cloud, let’s look at five additional reasons why it can address your challenges and enable seamless IoT deployments.

1. Ease of Use via an Intuitive User-Interface for Cluster Management 

HiveMQ Cloud Console offers an intuitive user interface for all our fully managed plans. This gives you the same user experience across all our fully managed plans for cluster management. Moreover, you can observe all of your clusters in a single view. 

An easy-to-navigate user interface has the following advantages:

• Enhanced Productivity: The UI provides immediate access to cluster information. This allows you to perform tasks more efficiently and leads to increased productivity as you can focus on your core activities rather than navigating a complex interface.

• Faster Onboarding: We offer getting-started guides for our users that are integrated with the user interface. Additionally, an intuitive UI is easier to learn and understand, reducing the time and resources needed for onboarding. 

• Faster Problem Resolution: When issues arise, our intuitive UI has an inbuilt customer support mechanism to resolve problems quickly, minimizing downtime and maintaining operational efficiency.

_{HiveMQ Cloud console gives you an overview of all your fully managed clusters in a single place.}

_{You can view your key cluster information in the cluster overview such as the Cluster URL, port number, and URIs.}

2. Empowering Automation with Programmatic Access

HiveMQ Cloud offers REST APIs designed to extend your MQTT workflows programmatically. These APIs enable users to perform a variety of actions related to client credential management and access control. REST APIs are stateless, meaning that each request from a client to a server must contain all the information needed to process the request. This makes it easier to scale and allows for greater flexibility, as it minimizes the server's need to remember the state of interactions.

REST APIs have some clear advantages for IoT deployments. These are: 

• Universal Industry Standard: REST APIs are a common standard in the software industry and are familiar to many developers. 

• Simplified Onboarding and Integration: REST APIs make it easier for developers to onboard and integrate HiveMQ Cloud role-based access and credentials management into existing systems or interfaces. 

• Ease of Scalability: Due to stateless architecture, this enables easy scaling of your permissions and credentialing systems. This is crucial for IoT systems where the number of connected devices can be immense.

• Security: REST APIs are more secure and faster in commissioning and decommissioning MQTT Clients as secrets can remain hidden during the whole process. As an additional security feature, these REST APIs can only be accessed via an API token, configured, and obtained via the console. 

• Platform Agnostic: Being platform-agnostic allows REST APIs to be used across different programming languages and environments. This is beneficial for IoT ecosystems, which are often heterogeneous in terms of hardware and software.

REST APIs empower IoT developers and cluster administrators to automate various administrative tasks and streamline user management change controls and governance. They also enable automation, which makes the processes easier than error-prone manual operations.

Here's a quick demo on how to create a REST API token, use it to access REST API functions, such as creating an MQTT credential via a POST call and getting an existing MQTT username via a GET call.

3. Adherence to Compliance and Standards

HiveMQ Cloud is designed to comply with industry standards and regulations, which is vital for businesses operating in regulated sectors or handling sensitive data. 

HiveMQ earned the ISO/IEC 27001:2013 certification last year in support of maintaining and extending data security practices that provide customers and partners with assurance of its commitment to protecting entrusted information. HiveMQ is also Service Organization Controls (SOC) 2 Type 1 compliant. SOC 2 reports are issued by an independent third-party auditor that demonstrates how an organization achieves key compliance controls and objectives. 

ISO/IEC 27001:2013 Compliance

ISO/IEC 27001 is a globally recognized standard established by the highly regarded International Organisation for Standardisation (ISO) and the International Electrotechnical Commission (IEC). The standard outlines the necessary provisions for establishing, implementing, maintaining, and enhancing an information security management system (ISMS).

The primary objective is to assist organizations in implementing appropriate controls to mitigate risks to their information assets.

You can read more about our ISO certification here.

SOC 2 Type 1 Compliance

Service Organization Controls (SOC) 2 is a compliance report standard defined by the American Institute of Certified Public Accountants (AICPA). The SOC 2 Type 1 compliance validates that HiveMQ focuses on the design and implementation of security controls to ensure they are suitably designed to meet the relevant trust services criteria. 

You can read more about HiveMQ SOC 2 Type 1 compliance in our press release.

Automatic Certificate Management Environment

HiveMQ Cloud's fully managed service also manages server TLS certificates via the Automated Certificate Management Environment (ACME) protocol. ACME protocol helps interactions between certificate authorities and their users' servers and automates the issuance and renewal of certificates. 

HiveMQ Cloud uses ACME protocol to automatically issue and renew certificates and to support custom domain names. 

Using a custom domain name has the following advantages: 

• Brand Recognition: A custom domain name helps establish a unique brand identity. 

• Ease of Recall: A domain name is generally easier to remember than an IP or a generic DNS address. This can reduce errors when clients configure their MQTT connections.

• Ease of Migration and Flexibility: With a custom domain name, you can move your MQTT broker to a different server or cloud provider without requiring clients to update their settings. This provides flexibility to migrate to another MQTT broker without a significant effort. So now, you can easily migrate to the Cloud Starter cluster if you have an existing deployment.

4. Seamless Data Movement via Integrations 

Integrations enhances HiveMQ Cloud with additional functionalities, including seamless data integration with streaming and analytics platforms, robust data security, and comprehensive monitoring to enhance application performance. 

You can connect a variety of systems to HiveMQ Cloud using HiveMQ Integrations. Some of the recent additions to our integration ecosystem are MongoDB and PostgreSQL.

Learn more about HiveMQ Extensions here.

_{Overview of HiveMQ Integrations ecosystem}

5. Faster Client Behavior Troubleshooting via the Control Center

HiveMQ Cloud offers tools and analytics required by administrators to monitor your system. With an in-built HiveMQ Control Center, you get: 

• Dashboard for real-time monitoring of the number of MQTT client sessions, inbound/outbound publish rate, subscriptions, retained messages, and queued messages. 

• Snapshot of all the MQTT client sessions. This overview allows for filtering based on Client ID, Connection Status, Client name, and IP address with a drill-down view. 

• Advanced analytics to identify irregular behavior such as dropped messages that are not published on the dashboard. You also trace recording for debugging erratic client behavior. 

_{Snapshot of an MQTT Client session in the Control Center}

Conclusion

At HiveMQ, we are constantly striving to build customer-centric solutions. We are continuously delivering solutions that enable ease of use, empower automation, support data movement across a variety of systems, and help you troubleshoot faster, all the while adhering to standards.

For you, this translates to: 

• A secure and fully managed MQTT platform: As an organization, HiveMQ adheres to the most stringent industry standards and obtained external validation for our unwavering commitment to security. This is also reflected in what we do for HiveMQ Cloud. 

• Peace of mind: In times when cyber threats and data breaches are commonplace occurrences, security is paramount. You can be assured that we have implemented security protocols, measures, and practices to mitigate and minimize potential risks effectively. 

• Confidence in our MQTT platform: ISO 27001 encompasses implementing proper processes, providing personnel training, and establishing incident response mechanisms. Additionally, we have happy customers using fully managed solutions such as Paxton.