HiveMQ Cloud Console

The HiveMQ Cloud console is the center of operations for all your cloud-related activities:

  • View your home screen for the latest HiveMQ-related news

  • Create, manage, and track your HiveMQ Cloud clusters

  • Configure integrations with services such as Confluent Cloud

  • Edit your HiveMQ cluster and control center credentials

  • Access your HiveMQ Cloud account information

Sign Up

The first time you use HiveMQ Cloud, you need to create your login credentials. To get started, navigate to console.hivemq.cloud:

  1. Switch to the Sign Up tab of the HiveMQ Cloud login dialog.

  2. Enter your email and create a password, or use your GitHub or Google account to sign up.

  3. Agree to the HiveMQ terms of service and privacy policy and select Continue.
    HiveMQ Cloud automatically sends a confirmation email to the email address that you provided.

  4. To verify your new account, click the link in the confirmation email. The link verifies your account and returns you to the HiveMQ Cloud login screen.

If you do not receive a confirmation email, contact cloud@hivemq.com and ask us to send the email again.

Log In

After your initial sign up, you can log in to HiveMQ Cloud directly.

  1. Switch to the Log In tab of the HiveMQ Cloud login dialog.

  2. Enter the email address and password that you provided on sign up and select Log In.
    Your HiveMQ Cloud console opens.

The first time you log in, you are asked for contact details. Fill in the contact form and select Continue.

If you forget your password, use the Don’t remember your password option to create a new password. After a verification email, a Change Password dialog where you can create a new password is provided. A notification window confirms that your password is successfully updated.
Return to the Log In tab, enter your new password, and select Log In.

Your Clusters

The Your Clusters page of your HiveMQ Cloud console lists all active clusters on your account and gives you quick access to everything you need to manage your HiveMQ Cloud clusters.
To view the Cluster Details page of a specific cluster, select the Manage Cluster action for the desired cluster.

Your Clusters

The cards on the Your Clusters page provide basic information and actions for each of your active HiveMQ Cloud clusters:

Item Description

URL

The unique URL of the cluster that HiveMQ generates automatically when the cluster is created.

Port (TLS)

The secure port that your MQTT clients use to connect to your HiveMQ cluster.

Status

The current state of the HiveMQ Cloud cluster.

Started

The timestamp when the HiveMQ Cloud cluster was created.

Available Actions

Item Description

Create New Cluster

Opens a dialog to create a new HiveMQ Cloud cluster.

Manage Cluster

Opens the Cluster Details page for the selected HiveMQ cluster. Cluster details are available for each running cluster.

Control Center

Opens the login dialog for the HiveMQ Control Center (Standard package only).

Cluster Details

The Cluster Details page provides information, access management, and integration options for the selected cluster.
Use the Manage Cluster action on the Your Clusters page of your active HiveMQ Cloud cluster to access the Cluster Details page the cluster.

Cluster Overview

The Overview tab of the Cluster Details page outlines key information for the selected cluster.

Cluster Details
The information and actions available on the Overview tab of the Cluster Details page vary based on the type of cluster. Some options, such as customizable cluster URLs and the HiveMQ Control Center feature are not available for every cluster type.

Connection Settings

Item Description

Cluster URL

The unique URL of the cluster that HiveMQ generates automatically when the cluster is created.

Port (TLS)

The secure port that your MQTT clients use to connect to your HiveMQ Cloud cluster.

Port (WebSocket + TLS)

The secure port that your MQTT clients use to connect to your HiveMQ Cloud cluster using WebSocket.

Cluster Information

Item Description

Cluster Type

The type of HiveMQ Cloud package the cluster runs. The following cluster types are possible:

  • Free

  • Pay As You Go

  • Standard

Cloud Provider

The cloud service provider on which the HiveMQ Cloud cluster is located. The following providers are available:

  • Amazon Web Services (AWS)

  • Azure

Cluster Capacity

Item Description

MQTT Client Sessions

The current number of MQTT connections used in this billing period and the maximum number of concurrent MQTT connections the selected HiveMQ Cloud cluster allows. Actual usage can vary slightly from the cluster capacity value shown.

Data Traffic

The current volume of data consumed in this billing period and the total volume of data the selected HiveMQ Cloud package includes per month. Actual usage can vary slightly from the cluster capacity value shown.

Data Retention Time

The length of time HiveMQ Cloud retains data on the selected cluster.

Max Message Size

The maximum size per MQTT message the HiveMQ Cloud cluster processes.

Available Actions

Item Description

Create New Cluster

Opens a dialog to create a new HiveMQ Cloud cluster.

HiveMQ Control Center

Opens the login dialog for the HiveMQ Control Center (Standard package only).To access the HiveMQ Control Center for the cluster, enter the control center credentials that you defined when you created the cluster . You can create or edit your control center credentials at any time from the Access Management tab on the Cluster Details page of a Standard cluster.

Customize Cluster URL

Opens a dialog where you can define a custom cluster URL for the selected cluster (Pay As You Go package only). Maximum one change per 24-hour period.
The autogenerated URL of your cluster remains available. MQTT clients that are connected to your automatically genertated URL remain connected.

Delete Cluster

After a confirmation request, this action permanently deletes the entire cluster. Billing for the cluster is calculated to the nearest full hour.

Change Plan to Pay as You Go

Opens a dialog to upgrade your Free HiveMQ Cloud cluster to a Pay As You Go cluster (credit card required).

It is not possible to downgrade your HiveMQ Cloud Pay As You Go or Standard cluster package to a Free HiveMQ Cloud cluster.

Cluster Integrations

The Integrations tab of the Cluster Details page shows information and options to add integrations to the selected HiveMQ cluster.
HiveMQ Cloud provides a flexible and easy integration with your Confluent Cloud Kafka clusters.

Hourly operation charges are as listed and begin when you add the integration. The hourly rate of the selected integration is added to and billed with your HiveMQ Cloud package. For example, an additional $0.50 per hour for Confluent Cloud. Data traffic generated from your integration is also added to and billed with the data traffic from your HiveMQ Cloud package.

To begin an integration with your existing Confluent Cloud Kafka cluster and start your configuration, select Add Integration. A page to configure settings for your Confluent Cloud integration opens.
For more information, see Confluent Cloud Integration Settings.

Access Management

The Access Management tab is where you can add, view, and edit the MQTT client credentials and HiveMQ control center credentials for the selected cluster.
These credentials can be adjusted or deleted as needed to fulfill your individual use case.

MQTT Credentials

To connect an MQTT client to your cluster, you need to define the MQTT credentials that allow the clients to access the cluster.

  • To create an MQTT credential, enter a Username and Password in the MQTT Credentials area of the Access Management tab on the Cluster Details page of your HiveMQ Cloud cluster and select Add.
    The Access Management tab adjusts to display the credentials that you add in the Active MQTT Credentials area.

You can add and delete MQTT credentials for your HiveMQ Cloud cluster as needed.

Control Center Credentials

If the HiveMQ Cloud package that you select includes the HiveMQ Control Center feature, you can define control center credentials that allow users to monitor cluster performance and client activity on your HiveMQ control center.

  • To create a control center credential, enter a Username and Password in the Control Center Credentials area of the Access Management tab on the Cluster Details page of your HiveMQ Cloud cluster and select Add.
    The Access Management tab adjusts to display the information that you added in the Active Control Center Credentials area.
    Repeat the procedure to create additional control center credentials.

You can add and delete HiveMQ Control Center credentials as needed.

When you remove credentials, users that are currently signed in with the credentials remain signed in. At the next sign-in, the user can no longer sign in to the Control Center with the old credentials.

Billing

The Billing page of the HiveMQ Cloud console provides detailed information on all current and previous charges to your HiveMQ Cloud account. Charges do not include state or local taxes.

If you have not yet created a cluster and entered your payment information, a form to enter credit card information displays on the Billing page. After you enter your credit card information, the credit card input form no longer displays. To request changes to your payment information, contact cloud@hivemq.com.

Upcoming Invoice

In the Upcoming Invoice area, you can view your month-to-date costs and a detailed breakdown of the current usage charges for each of your clusters.

HiveMQ Cloud features a transparent pricing structure that is easy to calculate. You only pay for the services you use and there are no additional costs or termination fees.

The charges for each of your HiveMQ Cloud clusters varies based on the cluster type:

  • Pay As You Go: HiveMQ charges you monthly in accordance with the applicable HiveMQ SaaS-Terms . You are charged for the maximum number of MQTT client sessions that are active per month ($ 0.10 / MQTT client session) and the data traffic ($0.15 / started GB) that you route via your cluster.

  • Standard: HiveMQ charges you monthly in accordance with the applicable HiveMQ SaaS-Terms. You are charged for every started hour ($ 1.50 / hour) in which your cluster is running. The minimum charge is 1 hour.

Data usage that exceeds the 100 GB of free data per month per cluster is charged at $0.15 per started GB.

At the end of the month, the calculation of total hours and total data usage rounds up to the nearest whole number. For example, 75 minutes of run time equals 2 hours of usage. After the 100 GB of free data in a monthly billing period, 850 MB of additional data equals 1 GB of billable data usage (US $0.15).

Available Upcoming Invoice Information

Item Description

Period

Shows the month in which the cost of services you are using are currently being incurred.

Clusters

Shows the total number of clusters to date that were active on your HiveMQ Cloud account in the current billing period. This total includes clusters that were deleted in the current period.

Usage

Shows the total hours to date of run time for all of your clusters in the current billing period.

Traffic

Shows the total volume to date of billable data traffic from all of your clusters in the current billing period. If your HiveMQ Cloud cluster includes free traffic per month, only the traffic volume that exceeds that amount appears here.

Total

Shows the total cost of your HiveMQ Cloud account to date in the current billing period.

Upcoming Invoice Details:
Item Description

Name

The identifier of the selected cluster.

State

Shows the status of the cluster for billing purposes. The following states are possible:

  • Active: The cluster is currently running.

  • Inactive: The cluster was deleted.

Usage

Shows a breakdown of the total usage for each cluster in the billing period. The following usage details are provided:

  • Usage: The total runtime in hours for each cluster in the billing period.

  • Cost: The price per hour to run the cluster.

  • Price: The total usage cost for each cluster in the billing period.

Traffic

Shows a breakdown of the billable data volume for each cluster in the billing period. The following usage details are provided:

  • Usage: The total volume of data over the 100 GB of free data that the cluster used in the billing period.

  • Cost: The price per GB for data after the 100 GB of free data per month ($0.15 per started GB over the 100 GB free limit).

  • Price: The total cost of data over the 100 GB of free data that the cluster used in the billing period.

Previous Invoices

The Previous Invoices area provides a complete history of your cost and usage on HiveMQ Cloud.

Available Previous Invoices Information

Item Description

Period

The month in which the cost of services were incurred.

Clusters

The total number of clusters that were active in the billing period.

Usage

The total usage in hours for all clusters in the billing period.

Traffic

The total amount of billable traffic above the 100 GB free traffic per cluster in the billing period ($0.15 per started GB over the 100 GB free limit).

Total

The total charges for all your clusters in the selected billing period.

Invoice

A link to download a pdf of the invoice for the selected billing period.

Previous Invoices (expanded view)

Item Description

Name

The identifier of each cluster in the billing period.

State

The status of the cluster for billing purposes. The following states are possible:

  • Active: The cluster is currently running.

  • Inactive: The cluster was deleted.

Usage

Shows a breakdown of the total usage for each cluster in the billing period. The following usage details are provided:

  • Usage: The total runtime in hours for each cluster in the billing period.

  • Cost: The price per hour to run the cluster.

  • Price: The total usage cost for each cluster in the billing period.

Traffic

Shows a breakdown of the billable data volume for each cluster in the billing period.

  • Usage: The total volume of data over the 100 GB of free data that the cluster used in the billing period.

  • Cost: The price per GB for data after the 100 GB of free data per month ($0.15 per started GB over the 100 GB free limit).

  • Price: The total cost of data over the 100 GB of free data that the cluster used in the billing period.

Help

If you want more information or need assistance with HiveMQ Cloud, we are always happy to help. Here are several ways to find what you are looking for: